Jira Pulse Bot
The Executive Challenge
Work goes quiet before it goes wrong. Pull requests stall, status updates lag, and teams drift out of sync—forcing leaders to chase information reactively instead of steering proactively. Stalled reviews extend delivery time, and silence erodes morale and contributor retention. (Yue Yu's Website, SpringerLink, arXiv)
Evidence That It Matters (Empirical Highlights)
Stalled PRs slow delivery. The first human response is a dominant predictor of total PR lifetime; managing this latency speeds reviews and accelerates development. (Yue Yu's Website, SpringerLink)
Fixing stalls works at scale. Microsoft’s randomized “Nudge” trial cut PR resolution time by ~60% across 8,500 overdue PRs; later scaled to 8,000 repos with strong developer approval. (arXiv, TU Delft Repository)
Predictive triage pays off. A deployed Microsoft PR-lifetime predictor “conservatively helps save 44.61% of developer time” by accelerating PRs to completion. (Microsoft)
Delays hurt motivation & retention. Longer waits to the first response reduce efficiency and correlate with lower newcomer continuation. Timely, human responses matter. (arXiv)
The SRC Solution: Jira Delivery Pulse
A lightweight AI layer that sits on top of Jira to surface the right signal at the right time to the right stakeholder—without board or workflow changes.
Core capabilities
Monday Risk Briefs: Flags stalled PRs, unclear ownership, and aging tasks; ships exec-ready summaries with next best actions.
Friday Wins Digest: Highlights individual and team achievements to keep momentum and recognition visible.
Instant PR Alerts: Real-time detection of PR bottlenecks with suggested owners/next steps.
Team Dashboards: Roll-ups of progress, blockers, and delivery hygiene across Jira workstreams.
How it maps to evidence
Shrinks time-to-first-human-response → shorter PR lifetimes. (Yue Yu's Website)
Prevents overdue PRs via nudges/ownership routing → faster resolution (mirrors “Nudge”). (arXiv)
Sustains morale/continuation via timely feedback and visible wins. (arXiv)
Business Outcomes (Targets You Can Track)
🔍 Visibility: End-to-end clarity across teams and levels.SLA: First human response ≤ 24h (track median & p90). (Yue Yu's Website)
⚠️ Risk detection: Earlier surfacing of blockers before they derail delivery.Target: Overdue PR rate (≥48h idle) ↓ 25–40% in 6–8 weeks (anchored to Nudge’s ~60% ceiling). (arXiv)
🙌 Morale: Weekly recognition and faster responses improve engagement and newcomer continuation. (arXiv)
🏁 Throughput: PR cycle time ↓; improved sprint completion predictability as review latency drops. (SpringerLink)
🧠 Exec alignment: Consistent, high-signal summaries enable data-backed decisions.
ROI framing (plug your numbers):Estimated quarterly savings = (Δ PR wait hours/PR) × (PRs/quarter) × (blended dev hourly cost), informed by ~60% faster resolutions (nudges) and ~44.61% developer-time savings (predictive triage). (arXiv, Microsoft)
